Question 1

What does Vuvo Labs do?

Accepted Answer

Vuvo Labs is a Nairobi-based technology and digital services company. We build software, websites and e-commerce stores, integrate M-Pesa and KRA eTIMS, create dashboards, design brands, run digital marketing and build AI automation for businesses across Kenya.

Question 2

Which businesses do you work with?

Accepted Answer

Start-ups, SMEs and established organisations across retail, hospitality, healthcare, finance and SACCOs, real estate, education, logistics, manufacturing, tourism, agribusiness, NGOs and the public sector.

Question 3

How much does a project cost?

Accepted Answer

It depends on scope. We scope every project and give a clear written proposal with fixed-price phases wherever possible. Book a free consultation and we'll give you a realistic range.

Question 4

How long does it take to launch?

Accepted Answer

Websites are often live in 3–6 weeks. Custom systems and integrations typically take 8–16 weeks for a first release. We'll give you a plan with dates before you commit.

Question 5

Can you integrate M-Pesa and KRA eTIMS into our existing systems?

Accepted Answer

Yes. We regularly add M-Pesa payments and eTIMS-compliant invoicing to existing POS, ERP, billing and custom systems.

Question 6

Do you offer support after the project is delivered?

Accepted Answer

Yes. We offer monthly support, hosting and maintenance plans, as well as marketing and improvement retainers.

Question 7

Do I own what you build?

Accepted Answer

Yes. Unless agreed otherwise in writing, you own the code, designs and content created for you, and we hand over everything needed to run it.

Question 8

How do we get started?

Accepted Answer

Send us a message on WhatsApp, call us or fill in the quote form. We'll book a free consultation to understand your goals and come back with a proposal.

Questions, answered.

General

Software Development

Websites & E-commerce

Payments Integrations

KRA eTIMS Integrations

Data Analytics & Dashboards

Graphic Design & Brand Identity

Social Media & Digital Marketing

AI Automation

Still have a question?

Questions, answered.

General

What does Vuvo Labs do?

Which businesses do you work with?

How much does a project cost?

How long does it take to launch?

Can you integrate M-Pesa and KRA eTIMS into our existing systems?

Do you offer support after the project is delivered?

Do I own what you build?

How do we get started?

Software Development

How long does a custom software project take?

Do we own the code?

Can you work with our existing system?

Do you build apps that work with M-Pesa and KRA eTIMS?

What happens after launch?

Websites & E-commerce

Can customers pay with M-Pesa on the website?

Will I be able to edit the website myself?

Do you handle hosting and domains?

Will my site rank on Google?

How long does a website take?

Payments Integrations

Do we need our own paybill or till?

Can you integrate M-Pesa into our existing system?

What happens if the customer's payment fails or the callback is delayed?

Can you pay out to suppliers or riders via M-Pesa?

Which card gateway should we use?

KRA eTIMS Integrations

What is the difference between OSCU and VSCU?

Can you integrate eTIMS into our existing POS or ERP?

What if our internet goes down?

Do you help us register on eTIMS?

Is Fahari POS already eTIMS-ready?

Data Analytics & Dashboards

Do we need a data warehouse?

Power BI or a custom dashboard?

Can you work with data from M-Pesa statements and Excel?

How often does the data refresh?

Is our data kept private?

Graphic Design & Brand Identity

What do we receive at the end of a brand project?

Can you refresh our existing brand instead of starting over?

Do you do printing?

Can you design for social media on an ongoing basis?

How long does a full brand identity take?

Social Media & Digital Marketing

What budget do we need for ads?

Which platforms should we be on?

How will we know it's working?

Do you guarantee rankings or followers?

Can you run ads and social media together?

AI Automation

Will an AI assistant say wrong things to our customers?

Does it work in Swahili and Sheng?

Is our customer data safe?

How much time can automation save?

Do we need to replace our current tools?

Still have a question?