AI Automation
AI Automation in Kenya
Put the repetitive work — answering the same questions, qualifying leads, processing documents — on autopilot, safely and under your control.
Sound familiar?
Problems we solve
- Your team answers the same WhatsApp questions all day — prices, hours, availability.
- Leads wait hours for a reply and go to a competitor.
- Invoices, forms and statements are keyed in by hand.
- Knowledge sits in documents and people, and new staff take months to learn it.
- You want to use AI but aren't sure where it's practical, safe and worth the cost.
What's included
What you get
WhatsApp assistants and chatbots
Assistants that answer questions, take orders and bookings, and hand over to a human when needed.
Workflow automation
Connect your tools so data and tasks move automatically between systems.
Document processing
Extract data from invoices, receipts, forms and statements and feed it into your systems.
AI customer support
Faster first responses grounded in your own policies, products and FAQs.
Lead qualification
Capture, score and route enquiries so your team spends time on the best leads.
Internal knowledge assistants and custom integrations
Ask questions of your own documents and connect AI to your own systems securely.
How we work
Our ai automation process
- 01
Opportunity mapping
We find the repetitive work where automation pays back fastest.
- 02
Pilot
A small, measurable first automation to prove value before scaling.
- 03
Build with guardrails
Grounded answers, human hand-off, logging and approval steps where needed.
- 04
Launch and train
Rollout with staff training and clear escalation rules.
- 05
Monitor and improve
We review conversations and outcomes and keep improving accuracy.
Tools & platforms
What we build with
- Claude & other LLMs
- WhatsApp Business API
- n8n / Make / Zapier
- Vector search
- OCR / document AI
- Custom APIs
Shannia
Beauty & wellness marketplace — in-house product
Related case study
Shannia
Beauty & wellness marketplace — in-house product
A booking and commerce marketplace connecting nail, hair, massage, spa and salon businesses with customers who want to book, pay and shop online.
Read the case studyFAQ
AI Automation FAQs
Keep exploring
Solutions, guides and products
- WhatsApp chatbotsWhatsApp assistants that answer questions, take orders and bookings, and collect M-Pesa payments — with a human hand-off. Built in Nairobi by Vuvo Labs.
- Where AI automation actually saves Kenyan SMEs time and moneySkip the hype. Five practical places AI and automation pay back quickly for small and medium businesses in Kenya, and how to start without risking your customers' trust.
- Vuvo by Vuvo LabsThe neighbourhood marketplace with built-in delivery.
- Where we workBased in Nairobi and serving businesses across Kenya.
Ready to talk ai automation?
Tell us what you're trying to achieve. We'll come back with a clear plan, timeline and price — no jargon, no pressure.